Page 10 - Logistics News - May 2021
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                        Mix in just-in-time (JIT) to modernise the MRP   and warehousing, dispatches and returns, and all the
                     crusade, initially in the automotive industry. Rather   associated financial transactions at the same time. The
                     than MRP and BOMs to push materials to the factory for   one source of the truth myth is real.
                     assembly, Kanban – a signal-based pull  replenishment
                     system – supplied just-in-time. Quality was the next   A quick breath – some perspective
                     crusade, Kaizen and Poka-Yoke and right first time,   ERP emerged from the Second Industrial Revolution and
                     targeting maximum one defect per million, or Six Sigma,   from armaments manufacture supplying the 1939-45
                     now Lean. Today, Six Sigma Black Belt equates to skilled   World War. Budgets were not the issue as demand was
                     business process Guru. Beware, like IT, this needs   either war critical or driven by the post-war demand
                     application of techniques and systems, not just knowledge   bubble. Time to market was a competitive advantage and
                     of them. Check for signs of oily hands and callouses.   still is. US guys wanted to look cool with MGs, but unlike
                                                                   the UK guys, they didn’t agree that waiting was part of the
                        Let’s not forget Drum Buffer Rope, the Theory of   brand value.
                     Constraints (TOC) developed by Eli Goldratt. Basically,
                     if you’re going to schedule a factory that is not balanced   Industries blossomed as did the consulting industry
                     (or difficult to balance), find the bottlenecks (look for the   with the Big 7, then Big 5, or the guy one book ahead
                     long queues or chaotic areas in your factory), schedule   of the client on business process re-engineering (BPR).
                     this first then schedule all other workstations to keep the   Remove non-value adding activity and optimise value
                     bottleneck working, releasing critical materials in time to   add. This still applies and always will. The process review/
                     feed it.                                      modelling craze highlights that some processes are
                                                                   common to all, but others drive competitive advantage in
                        Then we get into finite vs infinite capacity scheduling   different ways for different types of manufacture, markets
                     – a great topic to Google with a cup of tea. Add some   and cultures.
                     or all of these theories and you’ll end up with the
                     manufacturing and distribution planning content of a   In the last 10 years, focus has become customer first
                     best practice, business process-enabling ERP system –   – that’s certainly the goal of SYSPRO. Customer needs
                     SYSPRO ERP.                                   are broadening continuously. They increasingly seek
                                                                   environmentally conscious suppliers. Consumers are IT-
                     Engineers ok – what about the accountants?    literate, preferring to be in charge of delivery channel and
                     Effective commercials achieved by integrating financials   date. They often know more about the product than your
                     is what changes MRP, JIT, TOCs and the rest into a fully   sales executive. In fact, they don’t want the sales process
                     integrated business system – enterprise resource planning   with oversold promises and unmatched delivery. They
                     (ERP).  Since the emergence of computers and software,   have money to spend, but the value they seek is a deal
                     the first business processes computerised were the already   priced right, described by the brand promise, delivered
                     well-governed and understood financial and management   as expected or better – a good experience that isn’t time
                     accounting principles and processes. The trick was to   wasting or inconvenient.
                     move month-end accounting and periodic cost analysis
                     using the transactional side of MRP to feed real-time or   Industrial buyers simply expect quality built in –
                     at least day-end financial and cash positions, creating   delivery as expected on time. They need collaboration
                     auditable financial journals at the same time as material   between planners – if it’s going to be late, tell me so I can
                     issues, returns or movements. Add to this pricing/  plan around it. Keep me informed.
              L O GI S T I CS NEWS  to compare against pricing, and you get a real ERP system.  appropriate market expectation and brand trust, but
                     discounts, credit agreements/checking and cost build-up
                                                                      Marketing is still paramount and must set the


                                                                   selling is morphing for many into a facilitation of
                        In summary, ERP enables and provides supply
                                                                   buying process – make it easier, fair, respectable, a good
                     chain visibility to inbound processes like procurement
                     and storage, outbound processes like sales issues

             8      M A Y 2021                                     experience.           www .l o g ist i csn e w s .c o .z a
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