Using OEM parts helps protect the longevity of fleet assets, minimises unexpected breakdowns, and maintains compliance with manufacturer warranties. In contrast, non-OEM or counterfeit parts often present variability in quality and performance, which can lead to equipment failure, increased downtime, and higher long-term maintenance costs.

Firsthand experience has demonstrated the critical role that OEM parts play in maintaining equipment performance, reliability, and safety. This is because OEM parts are designed and manufactured to the exact specifications of the original equipment, ensuring seamless compatibility and optimal functionality.

A common misconception customers have about non-OEM or replacement parts is that they offer the same quality and performance at a lower price. While the upfront cost may appear attractive, non-OEM parts often lack the precision engineering, durability, and testing standards that OEM components undergo. This can lead to increased wear, more frequent breakdowns, and even damage to other critical systems.

Another misconception is that “if it fits, it works,” notes Kataka. In practice, even slight variances in materials or tolerances can affect the performance and safety of equipment, particularly in high-demand environments. Customers also sometimes believe that all parts are created equal when, in reality, non-OEM components can void warranties and compromise equipment certifications.

“Ultimately, while non-OEM parts may seem like a cost-saving option, they often lead to higher long-term costs and increased risk. Educating customers on these nuances is crucial in helping them make informed decisions that protect their investments,” elaborates Kataka. “In short, OEM parts represent an investment in the health and lifespan of your machinery. While the initial cost might be higher, the long-term value measured in uptime, performance, and total cost of ownership is far greater.”

In terms of Shumani’s own branded forklift range, using genuine parts ensures seamless compatibility as each component is engineered to the exact tolerances of the equipment, allowing for optimal fit and function without compromise. From braking systems to hydraulic components, original parts maintain the original performance standards the equipment was built to deliver.

Authentic components uphold warranty conditions and meet stringent safety regulations, reducing risk and legal exposure. While aftermarket alternatives may seem cost-effective upfront, only our genuine parts guarantee consistent performance, minimising repeat repairs and long-term maintenance costs.