Page 14 - Logistics News - December 2021

O P I N ION

What skill set does 2022 t skill set does 2022
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By Chantal Kading, Leadership and Talent Strategist at The People Shop

Time is timeless and non-linear, never has this quantum concept landed and resonated more than
in the last 24 minutes, months, moments…

ust when we thought we were stretched in 2020, stress management. Within these two EI competencies,
this year, 2021, did not just arrive, but it was most of the top 10 WEF future skill sets are covered.
Ja wave of continuation that by end of Q1 did
not feel like pandemic-fatigue, but rather pandemic- Number 13 is service orientation. Within the
exhaustion. supply chain industry, a theme and problem statement
for many organisations has been customisation
The beauty of this 24-month journey is that we and customer experience. Service is more than a
are not forged under easy circumstances, rather our business priority, rather a human priority of living
individual brilliance is forged in fire. This perfect storm a life and creating businesses that are of service
has resulted in the ultimate upgrade for many humans. and contribution. A current C-suite agenda item is
A return fundamentally to our humanness, our centre, sustainability, environmentally prioritising green
priorities of family, our sense of individual identity and supply chains and renewable energy to nurture and
core values. A wise friend of mine said to not let a good enrich Mother Earth, rather than just steal from her.
crisis go to waste. So, what skill set is required from Socially, an awareness has been created around what
you for 2022? During 2020 the World Economic Forum makes a society: health care, education, standard of
(WEF) predicted a future workforce skill set for 2025 living and living with dignity, equal opportunities to
required in order of priority: not just have employment, but the opportunity to be
• Analytical thinking and innovation. showmen and craftswomen. Birthing business ideas,
• Active learning and learning strategies. crafting businesses that matter, employment for all
• Complex problem solving. and the development of talent enriches society and
The top three predominantly mental processes. actively contributes to our collective upliftment for all
communities.
We seek out and focus on top 10 lists, though the
answer sometimes is to be found at 11, 13 and 15. The Number 15: Persuasion and negotiation. Career
future is not static; the future is dynamic and requires life balance is an illusion and the success of that lives
us to learn, adapt and negotiate. Number 11 on the on a knife’s edge. We need to negotiate an integration
future jobs top skills is emotional intelligence. If the of our professional and personal lives, and consciously
pandemic taught us anything, it is that the connection pursue our purpose, passion and dreams, our ikigai.
and integration of our minds with our heart is the True passion and purpose are able to drive you through
prime upgrade required. The competencies that make up the pain barrier; persuasion is natural when you believe
emotional intelligence (EI) based on the comprehensive in what or who you are influencing for. Sales has a bad
L O GI S T I CS NEWS and integrating emotional information with rational and yet we influence in most moments our colleagues,
Genos model include emotional reasoning, combining
reputation for being difficult and at times unpleasant,
customers, children. What does life on your terms
facts and figures to make expansive decisions and a path
look like and are you willing to master the skill set of
of innovation and originality. A second competency
of emotional intelligence is resilience, flexibility and
persuasion and negotiation to achieve that? The future is
adaptability, which is an antidote to stress tolerance and

12 NO V E MB E R/D E C E MB E R 2021 hoping you are. • www .l o g ist i csn e w s .c o .z a