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ERP

     Incremental implementation of
  Agile ERP ensures value realisation

                                                     By Bill McBeath, ChainLink Research

                                                     ‘Big bang’ enterprise resource
                                                     planning (ERP) implementations
                                                     are out. Rapid, incremental ‘little
                                                     bang’ implementations are in.
                                                     ERP implementers are increasingly
                                                     adopting agile software principles
                                                     to speed initial deployments and
                                                     realise value incrementally.

LEADING EDGE software engineering                    requires an ERP solution that is architected to
organisations have embraced agile development        provide a continuous flow of upgrades and
principles for years, based on rapid, incremental    improvements without disrupting the business.
releases. Many feel it’s about time ERP              In contrast, for ERP systems designed around
implementers learned and adopted similar             big bang implementations, the initial experience
principles, and many leaders have already started    and upgrades can be painful and disruptive,
to do this. As the speed of business increases       leaving companies lagging further behind their
every year, companies can no longer tolerate long,   competition.
expensive, enterprise software implementations.
It seems now is the time for ‘Agile ERP                  It is critically important for management to
Implementation’.                                     understand the difference between ‘going live’
                                                     and ‘realising value’. It’s not enough to turn on the
    Enterprise resource planning (ERP) is a          ERP switch and declare victory. The critical goal
category of business-management software             is having a system that is useable, the business’s
– typically a suite of integrated applications –     processes and people executing as they should,
that an organisation can use to collect, store,      and the solution is creating value for the firm.
manage and interpret data from many business
activities, including: product planning, purchase,       One way to solve the ‘last mile’ problem and
manufacturing or service delivery.                   get up and running more quickly is by using
                                                     industry-specific successful practice blueprints.
    With such broad implications, it’s all the more  These blueprints are comprised of industry-
reason to ensure implementation is as effective as   specific configurations, based on past successful
possible, not necessarily as fast as possible.       implementations, including things like system-to-
                                                     system data mappings, user roles, and role-specific
    Technology is often best absorbed in bite-sized  workflows, business rules, dashboards, reports, and
chunks. In the same way that agile startups seek     analytics.
to distribute the ‘minimum viable product’ as soon
as possible, agile business seeks to implement the       Usually, existing data is incomplete and contains
‘minimum viable implementation’, to speed up         many duplicates and incorrect data, especially for
time-to-value, by making adjustments and adding      companies coming off manual systems. Cleanup
capabilities in ongoing, rapid, incremental steps.   and enrichment/completion of the data is a critical
                                                     part of implementation. The amount of time it
    With Agile ERP, a business continuously          takes to clean up the data and the effectiveness of
improves. It implements small but meaningful         the process are an important factor in the time-to-
improvements at a frequent cadence. These            value equation.
include continually improving and refining
processes and keeping up with the latest                 This is where leveraging the solution provider’s
functional and technology improvements (big          experience can be valuable, especially for those
data, mobile, analytics, and so forth). This         initial decisions. •

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