Page 4 - Logistics News June 2019
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Thought Leadership
















































                       Is demand planning



                                     ready for AI?






                                                                            Courtesy CSCMP’s Supply Chain Quarterly


              Artifi cial intelligence could improve the accuracy of companies’ demand plans, but there
                         are several signifi cant hurdles that companies must overcome fi rst.



             ARTIFICIAL INTELLIGENCE (AI) continues             and it is repeated cycle after cycle. Given the
             to draw a lot of attention as companies and        nature of the activity, it is tempting to imagine
             technology vendors look at how machine             that a self-learning AI application could do
             learning could improve supply chain operations.    at least as good a job as a human planner at
             In particular, demand planning – the process of    forecasting demand.
             developing forecasts that will drive operational     A closer look, however, reveals that there
             supply chain decisions – is being touted as        are some serious challenges to AI successfully
             the next potential fi eld for innovation. In fact,   penetrating the demand planning market.
             a recent survey by the Institute of Business
             Forecasting and Planning (IBF) identifi ed AI as    The need for data and digital savviness
             the technology that will have the largest impact   The most striking challenge that companies
             on demand planning in the next seven years.        face as they apply AI to demand planning is
               It’s not hard to see the fi t between AI and      the availability and accuracy of data. The more
             demand planning. Demand planning involves          data that is provided to an AI application, the
             lots of number crunching and data analytics,       more robust the resulting conclusions are,


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