Page 44 - Case Study Annual 2018
P. 44
LAA Silver Award
company managed to deliver a safety culture. to ensure their safety and the well-being of
The next key challenge was to maintain other road users, and to preserve our road
this culture going forward and ensure infrastructure to ensure safer roads.
management and employees practise the Through implementing the standard
safety standards. operating procedures Dawn Logistics
has been able to obtain the following
The solution accreditations:
Dawn Logistics implemented standard • Nationally accredited for RTMS (Road
operating procedures to ensure safety on the Transport Management Systems).
roads. The following risk items, among others, • Nationally accredited for ISO 39001 RTSMS
were addressed: Fleet roadworthiness, driver (Road Traffic Safety Management System).
wellness, license management, fines and • Nationally accredited for ISO 18001 Health
speeding, safe loading practices, adequate and Safety.
training, warehouse safety protocols, removal • Accredited for SQAS – Safety and Quality
of older trucks, legal compliance, rewards Assessment System.
and recognition, onsite workshops and a
customer care line for complaints about The way forward
driving behaviour. Dawn Logistics strives to continually improve
The company has seen drastic safety and will continue to monitor, train
improvements on the statistics related to and discipline to ensure it achieves optimal
overloading, fines, accidents, breakdowns, results.
speeding and driver wellness. Training has Resolve Solution Partners has been
improved from nothing in 2013 to each driver contracted in to conduct route optimisation
being trained every six months in 2017. and fleet utilisation to try and minimise trips,
Repair and maintenance costs have which will minimise risk to the business,
reduced by 33 percent, tyre costs have driver and other road users. With this, the
reduced by 43 percent, customer service company will be able to sell older trucks that
has improved and on-road complaints have might incur maintenance issues. Cameras will
decreased by 63 percent from 2015 to 2018. be installed on trucks to improve visibility
The company’s drivers and employees on the road and allow thorough root cause
are more motivated and involved. They analysis should any problem arise causing an
understand that the processes in place are accident or complaint on the road. •
42 The Logistics News Case Study Annual 2018
